Managing properties is already a juggling act—why add another tool to the mix? With Tenera Track, you don’t have to. Our platform integrates seamlessly with the tools you’re already using, like Microsoft Office 365 and Google Workspace, making your workflow smoother and stress-free. Available in our Premium Tier, these integrations let you manage tasks, track progress, and plan with precision—all without leaving your favorite apps. It’s property management made simple, just the way you like it.
Why Focus on Capital Planning? Capital planning is the backbone of proactive property management. It’s the process of forecasting, budgeting, and prioritizing major maintenance, repair, and improvement projects to protect and enhance property value. By addressing current needs and planning for the future, you can ensure your property remains in peak condition while avoiding costly surprises down the line.
Struggling to Plan? If managing repairs feels like putting out fires, you’re not alone. Many property managers wrestle with prioritizing issues, tracking their status, and staying within budget. Without a clear system, important repairs can slip through the cracks, potentially impacting property value and tenant satisfaction. The good news? With the right tools, you can take control, stay organized, and plan like a pro.
How Tenera Powers Your Capital Planning
Tenera Track doesn’t just help you gather data—it transforms it into actionable insights. With just a few clicks, you can export your data into a custom SharePoint site within your Microsoft Office 365 instance. This integration organizes all your property issues, providing a clear overview of their status and progress. It’s like having a personal assistant for your capital planning—everything you need, neatly laid out, ready to guide your next move.
Example: Henry, the Property Manager, Tackles a Window Leak
Meet Henry, a busy property manager who just received a report of a window leak via Tenera Track. Instead of juggling spreadsheets or endless emails, Henry relies on Tenera to streamline the entire process:
Pending Approval: Each day, Henry reviews newly reported issues in this list. He evaluates whether the problem can be resolved in-house or requires Tenera’s expertise. For issues needing assistance, like a window leak, Henry gets an approximate quote and a prioritization suggestion from Tenera, helping him make informed, efficient decisions.
Approved: Henry approves the repair and moves it to Pending Scheduling for immediate action. The Tenera team is notified and promptly schedules the work with a trusted contractor.
Pending Scheduling:Â Tenera ensures the repair is scheduled within the next four weeks, automatically flagging it as a priority.
In Progress: Contractors are notified and start the repair. Henry doesn’t need to chase updates—Tenera keeps everything on track and ensures he's informed at every step with regular progress reports.
Completed:Â The leak is fixed, and Tenera updates the status, notifying Henry that the issue has been resolved. Additionally, a detailed report is sent, summarizing the resolution process and ensuring transparency for future reference.
Tenera takes care of the heavy lifting, letting Henry focus on higher-level tasks. With every step automated and clearly tracked, Henry stays in control without the stress.
Work Tracking: Full Control of Self-Service Repairs
When it comes to self-service repairs, Tenera puts you in the driver’s seat. Whether you’re handling tasks internally or managing external contractors, Tenera helps you stay organized, assign responsibilities, and track every step of the process. With seamless integration into Microsoft Planner, each property is equipped with two dedicated Planner boards:
Design Tracker:Â For issues that need a defined scope of work before execution.
In Progress Tracker:Â For tasks actively being worked on, ensuring nothing falls through the cracks.
Tenera simplifies the repair process, connecting every step seamlessly. When an issue is moved to Pending Design or Approved in Tenera Track, it automatically appears on the relevant Planner Board, ready for assignment and execution.
Example: Fixing No Running Water in Unit #13
Here’s how the system handles a high-priority issue like no running water:
The Issue: Tenant Jack reports there’s no running water in Unit #13 using a QR code.
Triaging the Issue: Henry, the property manager, reviews the report in Tenera Track, moves it from Submitted to Pending Design, and assigns it to Tenera in Planner. Tenera completes the design, and the task returns to Pending Approval.Â
Approval and Assignment: Once the repair details are finalized, the issue is marked as Approved and automatically transferred to the Planner Board. Henry decides to handle the repairs in-house, assigning the task to Alex, the superintendent, who coordinates with the contractor and tracks the progress.
Execution: Alex discovers the root cause—a faulty valve—and fixes it promptly. He updates the task status to Completed in Planner.
Review and Closeout:Â Henry verifies the issue is resolved and notifies Jack that the problem has been fixed.
This automated and transparent workflow ensures every step is tracked, no detail is overlooked, and critical repairs are resolved efficiently. Managing your properties shouldn’t feel like a constant uphill battle. With Tenera, you can simplify capital planning and work tracking effortlessly. Seamlessly integrated with your favorite tools, like Microsoft Office 365 or Google Workspace, Tenera provides clear statuses, automated Planner boards, and full visibility into your workflows—all in one place. And the best part? You own your data. Export it anytime, customize it to your needs, and stay in control of every detail.
Ready to transform the way you manage your properties? Talk to us today to discover how Tenera Track can make property management smarter, easier, and more efficient!
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