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Experience Peace of Mind

WITH TENERA TRACK

Tenera Track leverages QR and NFC codes to streamline and simplify maintenance workflows for property managers and clients, making issue reporting and resolution effortless.

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DISCOVERED
ISSUES

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MAINTENANCE
REQUESTS

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PROGRESS
REPORTS

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Relax

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Issue Saved, Maintenance Scheduled

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PM is alerted

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Submit the Issue

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Scan the QR Code

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Find an Issue

Say goodbye to the stress of managing repairs and inspections. Tenera Track simplifies property management with QR and NFC codes, making it easier to keep your property in shape—and your peace of mind intact.

Issue Reporting
Made Simple

See how Tenera Track streamlines the reporting process, freeing you up to focus on the more important issues of property management.

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REPAIR HISTORY RETRIEVAL WITH NFC CODES

When maintenance or repairs are performed in a building, our client can receive NFC codes to access this information. An NFC sticker will be placed at every location where work was performed. One tap will open the repair history on the user’s phone. It is a discreet way of accessing info, since the stickers can be painted over. 

Try our premium plan with a 3-month free trial.

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How It Works

Scan a Photo

Instantly report maintenance issues by scanning a QR code and uploading a photo. Tenera Track makes it easy for tenants and property managers to capture problem details in real time, ensuring accurate and actionable submissions.

Find the right plan for you

Try our premium plan with a 3-month free trial.

FREE

  • Up to 10 locations

  • 10 scans/month

  • Tenera Track

Standard

$25 user/month

  • Up to 20 locations

  • 60 scans/month

  • Tenera Track & Microsoft Planner

  • 5% discount (minimum $40 value per each completed issue)

  • Email support with 7-day response time

Premium

$50 user/month

  • Up to 20 locations

  • 600 scans/month

  • NFC code support

  • Integrations with Microsoft Office 365 & Google Workspace

  • Tenera Track or your task management system (e.g. Microsoft Planner)

  • Capital Planning via Microsoft Lists (or current planning system)

  • 10% discount per completed ticket
    (Minimum $80 value per each completed issue)

  • Email tech support (guaranteed 3 business day response time)

  • Phone Support during Business Hours

Enterprise

Talk to Sales

  • 500+ locations

  • Unlimited scans/month

  • NFC code support

  • Integrations with Microsoft Office 365, Google Workspace, and internal enterprise systems

  • Tenera Track or your task management system (e.g. Microsoft Planner)

  • Capital Planning via Microsoft Lists (or current planning system)

  • 20% discount per completed ticket (minimum $120 value per each completed issue) and priority treatment

  • Dedicated account manager

  • 24/7 tech support

A Part of the tenera ecosystem

Tenera Track is a cornerstone of the Tenera Ecosystem, seamlessly integrating QR code-based issue reporting with our end-to-end building maintenance solutions. It ensures that every reported issue flows effortlessly into inspections, scoping, and repair management, streamlining the entire process for property managers and decision-makers.

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What is
Tenera Track?

Tenera Track is a system that leverages QR and NFC codes to streamline issue reporting and maintenance management. 

Placement of the Codes

Codes (either QR or NFC) are strategically placed in specific locations, such as entrances, equipment, or common areas.

Scanning and Reporting

Users scan the codes using their mobile devices, which directs them to a customized issue submission form.

Issue Submission

The form allows users to report issues by describing the issue and optionally uploading some photos.

Rapid Response

The submitted issues are routed to the appropriate team for quick assessment and prioritization.

What We Offer

Dynamic QR Codes

Tenera uses dynamic QR codes, which can be updated without needing to reprint the physical code

Effortless Solutions

Effortless issue reporting with QR Codes – use our system as-is or enjoy our comprehensive Design Build Services.

Seamless Integration

Tenera Track integrates your existing capital planning and work management systems.

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Items are added to the Tenera Dashboard, allowing you to view or arrange them as required.

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Capital Planning has never been easier, with Tenera Tracks integration into Microsoft Lists.

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With full integration with Microsoft Planner, you are able to see your tasks at a glance.

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