Privacy Policy
Effective Date: January 1, 2024
Introduction
Tenera Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with us. By using our services or providing personal information to us, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
When you provide information to us, we may collect:
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Full name
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Contact information (such as email address and phone number)
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Company name and job title
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Details relevant to your inquiry or requested services
Additionally, we may automatically collect certain information when you visit our website, such as IP address, browser type, and usage data, to enhance site functionality and user experience.
2. How We Use Your Information
We use the information collected for legitimate business purposes, including:
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Responding to your inquiries and fulfilling service requests
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Providing information about Tenera Inc.’s offerings, including software solutions, building assessments, repair and maintenance services, and related updates
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Improving our products, services, and website functionality
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Conducting analysis and research to enhance user experience and satisfaction
3. How We Share Your Information
Your personal information is handled with care and shared only when necessary:
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With trusted service providers who assist us in delivering our services, subject to confidentiality agreements
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To comply with legal requirements, enforce our terms of service, or protect the rights and safety of Tenera Inc., our users, and the public
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Data Security
We take reasonable steps to safeguard your information from unauthorized access, loss, or misuse. Our data security measures include both technical and administrative controls. However, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.
5. Your Choices and Rights
You have rights regarding your personal information, including:
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Accessing or requesting a copy of your data
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Requesting corrections to your personal information
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Requesting deletion of your data or limiting its use
To exercise these rights, please contact us using the information provided below.
6. Retention of Information
We retain your personal information only as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Third-Party Links and Services
Our website or services may contain links to third-party websites or services that are not owned or controlled by Tenera Inc. This Privacy Policy does not apply to those external sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review it regularly.
9. User Consent and Acceptance
By using our services or providing personal information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
10. SMS communication opt-in
We may offer the option to receive updates, notifications, or promotional messages via SMS. Participation is voluntary, and you will only receive messages if you opt-in during registration or through an opt-in form.
11. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please reach out to us at:
Tenera Inc.
info@tenerapro.com
(416) 400-3242